Our Services

OUR SERVICES

Every physician practice has a unique dynamic within their practice that is important for us to understand as we engage in a partnership with them. As unique as medical specialties are for each physicians practice, their office practice needs are equally as unique.

From the onset of our relationship, we work towards understanding the goals and objectives for each physicians practice to make sure we are providing a complement of services that is going to work strategically for both of us while keeping the practice running smoothly and meeting all financial objectives. This will create the architecture in our partnership allowing us to become a trusted partner for each physicians practice.

Since all practices are unique, the complement of services we provide can change and is tailored for each practice.
Provided below are a sample of the packages that we offer:

Standard
TIER 1/Month
Back End Office Support
  • Daily charge reconciliation
  • Payment Posting
  • Denial Processing
  • EOB Auditing
  • Payer Reimbursement Analysis
  • Fee Analysis Review
  • Customized Reporting Package
  • Client Portal (with 24 on call support)
  • Claim Submission
  • Patient Statement Processing
Standard
TIER 2/Month
This Tier must be combined with Tier 1
  • Daily charge reconciliation
  • Payment Posting
  • Denial Processing
  • EOB Auditing
  • Payer Reimbursement Analysis
  • Fee Analysis Review
  • Customized Reporting Package
  • Client Portal (with 24 on call support)
  • Claim Submission
  • Patient Statement Processing
  • Customer Service Call Center
Standard
TIER 3/Month
This Tier must be combined with either TIER 1 or TIER 2
  • Daily charge reconciliation
  • Payment Posting
  • Denial Processing
  • EOB Auditing
  • Payer Reimbursement Analysis
  • Fee Analysis Review
  • Customized Reporting Package
  • Client Portal (with 24 on call support)
  • Claim Submission
  • Patient Statement Processing
  • CPT and ICD-9 (ICD-10) Coding
  • Provider Documentation Review/Training/Analysis
  • Provider Billing Compliance Reporting
Standard
Optional Services/Month
(on an as needed basis)
  • Provider Credentialing
  • Payer Contract Negotiations